Cookie Policy

Effective Date: November 18, 2024

Tendy Inc. uses cookies to enhance your browsing experience and provide essential services to merchants and their customers. This policy explains what cookies we use, why we use them, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites recognize your device and remember information about your visit, such as preferences or login status.

2. Types of Cookies We Use

a. Essential Cookies

• These cookies are necessary for the operation of our websites and cannot be disabled in our systems.
• Examples include cookies for:
• • Account login functionality.
  • Supporting a seamless shopping experience for end consumers.

b. Non-Essential Cookies

• We use Google Analytics to collect anonymized information about how users interact with our websites. This helps us improve our services by understanding usage patterns and identifying potential issues.
• These cookies are not strictly necessary and can be disabled via our cookie banner.

c. Session Cookies

• Session cookies are temporary and only active during your browsing session. They are automatically deleted when you close your browser.

3. Cookie Retention Period

Google Analytics cookies may persist for up to 14 months, depending on user interactions. Please refer to Google Analytics' documentation for more details on data retention settings.

4. Managing Cookies

You can manage your cookie preferences through our cookie banner, which allows you to opt out of non-essential cookies. Most web browsers also provide settings to block or delete cookies.

5. Data Sharing and Privacy

Data collected through cookies is used solely to enhance user experience and is not shared with third parties.

6. Compliance

Our websites comply with applicable Canadian privacy laws and regulations. While we are not targeting users in Quebec or jurisdictions with stricter privacy laws, we strive to maintain transparency and respect user privacy.

7. Updates to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Please check this page for the latest version.

8. Contact Us

If you have questions about this cookie policy, please contact us at support@tendypos.com.